Frequently Asked Questions
Find clear answers to common questions about SiteHike’s platform, services, and how to get started.
Getting Started
Get answers about onboarding, setup, and what to expect as you launch your SiteHike website.
Yes. All SiteHike websites are powered by active services that we manage for you — including IDX, SEO, reviews, analytics, and lead capture. These tools rely on ongoing maintenance and licensing. Your site stays live and optimized as long as you’re on a monthly plan.
Every SiteHike plan includes a custom real estate website and foundational services like IDX integration, Google Business Profile setup, review generation tools, and support. The Pro plan adds more advanced tools like Google Ads management, SEO citation building, and monthly reporting.
Typical launch timelines are 2–3 weeks after onboarding. This can vary depending on MLS approval speed for IDX and how quickly we receive your content and brand materials.
Yes, the setup fee is $500 to make getting started easy. It covers custom design, integrations, MLS setup, and initial configurations.
Plans & Billing
Explore plan details, billing info, and what’s included in each SiteHike tier.
• Essentials: Includes website, IDX, reviews, and core local visibility tools.
• Pro: Adds Google Ads management, citation-based SEO, monthly reports, and priority support.
Absolutely. You can change plans anytime based on your goals and growth.
Contracts are for 12 months to maximize your results.
We bill monthly on autopay. If a payment fails, you’ll be notified, and services may pause if not resolved within a grace period.
Website Ownership & Access
Learn how access, ownership, and account management work with your SiteHike website.
No. SiteHike websites are rented as part of your monthly service. This allows us to integrate, manage, and license third-party tools on your behalf — like IDX, review widgets, and valuation forms — without passing cost or complexity onto you.
Your site and its connected tools will go offline. Because everything runs through SiteHike-managed accounts, access ends when your plan does. You’re welcome to resume service at any time.
No. Our model is designed to deliver a complete, managed experience — not a standalone file export. If you cancel, we retain the infrastructure, but you can always rejoin.
Yes. We will connect your custom domain to the SiteHike site we host and manage for you.
Services & Tools
Learn what tools power your SiteHike website and how each service works behind the scenes.
We connect your website to your MLS so visitors can search live listings, browse by neighborhood, and access detailed property info. We handle the full setup and approval process.
Yes, if you’re on the Pro plan. We handle setup, keyword targeting, A/B testing, budget management, and reporting so you can focus on clients.
We optimize your website for local search with on-page SEO, internal linking, directory submissions (Pro only), and structured data. This improves your visibility in Google Maps and organic results.
We don’t lock ZIP codes, but every SiteHike site is built with unique branding and SEO to help you stand out. No two sites are the same.
No. We currently focus on lead generation and conversion tools. Content marketing services like blogging or email campaigns are not included in our monthly plans.
Support & Teams
Get answers about support, updates, and how we work with teams and brokerages.
Yes. We offer team-based website layouts, agent roster pages, and scalable support. Let us know how your team is structured, and we’ll tailor the build.
No. Our service is fully managed. If you want to change something, just message us — we handle updates and edits for you.
Still Need Help?
Our team is here to answer your questions and help you get the most out of your SiteHike service.