The questions we get on almost every first call, answered the way we'd answer them on the phone.
What it costs, what's included, and the fees we don't charge.
Yes, on our monthly plans. A portion of the monthly pays off the build over the first 12 months, and nothing is due before we start. Custom projects, such as nonprofit and church websites, are quoted separately.
Visible at $347 a month, Ranked at $447, and Booked at $697. One flat monthly fee with everything included.
$300 a year, billed by Webflow directly to you when we launch, with no markup from us.
No setup fee. You commit for 12 months so the build can be paid off through the monthly. After that your rate drops to $247, $347 or $597 a month depending on your plan, or you can take the site.
What happens each month, and how long results take.
Thirty days from kickoff. We handle design, copy and setup. You spend about an hour total across one review call.
Photos of your work if you have them, access to your Google Business Profile, and about one hour of your time.
Sometimes. If it's on a platform we can work with and the structure is sound, we'll say so. More often, rebuilding is faster and cheaper than fixing what's there.
The three of us. There are no account managers and nothing is offshored. You talk to the people building your site.
A monthly summary with your rankings across your service area, your calls and form fills, and what we did that month. This includes the months when the numbers go down.
Google Business Profile work can show results within weeks. Ranking for competitive terms across a service area usually takes three to six months. Be cautious of anyone who promises page one rankings in 30 days.
Who this works well for, and who we'd point somewhere else.
Most of our clients are home service trades, including pressure washing, window cleaning, electrical, HVAC, plumbing, roofing, landscaping and painting. We also build for other local businesses when the fit is right.
No, we don't work with competitors in your service area. If we're working to rank your business, we won't take on a competing company nearby.
Usually not. A new business with a good site and a claimed listing often outranks an established one with neither. Tell us your situation on the call and we'll give you an honest answer.
You'll know early, because the reporting shows the real numbers. If we can't improve your results, we'll tell you rather than keep billing you.
These are good questions to ask any agency you talk to. The answers vary a lot from one agency to the next.
The domain and Google profile are yours from day one. The site is yours outright after 12 payments. Hosting is billed directly to you by Webflow at $300 a year, so the site is never tied to us.
You do, from day one onward. The domain stays registered in your name at your registrar, and we're added as a user. We never register a domain in our own name for a client, and we recommend avoiding any agency that does.
You do. You add us as a manager, and you can remove us in about thirty seconds without asking anyone. We recommend against giving any agency the owner role on your listing.
You have two options. You can stay on at a lower monthly rate, which is $247 on Visible, $347 on Ranked or $597 on Booked, month to month. Or you can take the site and go. There's no penalty for either one.
No. The copy we wrote and the photos on the site go with it. The only thing that ends is our ongoing work on the site.
No. The site is built on Webflow, which is a widely used platform. If we closed tomorrow, you could hand the site to any Webflow developer and they would be able to work on it.
What we can and can't promise about Google rankings.
Google shows results based on the location of the person searching. Searching from your own address doesn't show what customers in other towns see. You can't change your distance from them, but you can improve your coverage, reviews and profile activity, and those widen the area where you show up.
No, and we recommend caution with anyone who does. What we do guarantee is that you see a rank grid every month showing where you stand, so you can judge for yourself whether the work is getting results.
We run the same search from dozens of points spread across your service area and record your position at each one. The result is a map of your visibility town by town, which is more accurate than a single screenshot from one location.
No. For local home service businesses it's mostly a waste of money, and it puts a healthy site at risk. Reviews, a properly built profile and pages for the towns you serve do more for rankings and carry no penalty risk.
Not on the Visible plan, and plenty of businesses do fine without one. It earns its place when you want to catch the people searching questions before they're ready to call, and when you want to rank in towns your address doesn't reach.
Every market has them. They can be reported, and we do report them, but the process is slow and results aren't guaranteed. Outranking them with a stronger profile is more reliable than waiting on Google.
For home services, it matters much less than the map pack. It's still worth some attention now because it's inexpensive to do, and most of the work overlaps with things that help you in normal search.
