The terms that apply to SiteHike website, SEO and advertising services.
SiteHike LLC provides website design and development, local search optimization, Google Business Profile management, advertising management, and related marketing services. The specific services included in your engagement are those listed in the plan you select.
Plans are billed monthly in advance, or you can prepay the first 12 months at checkout for the price of 11. Website plans carry an initial 12 month term, during which a portion of each payment is applied to the cost of the build, and a prepayment counts as the 12 monthly payments of that term. After the initial term, service continues on a month to month basis at the then current ongoing rate, or you may end the engagement and retain the website. The Listed plan has no website build and no initial term, and runs month to month from signup.
Every plan carries a 30 day money back guarantee, and the 30 days start when your website goes live. Cancel in writing within 30 days of launch and we refund what you have paid under the plan, less one monthly fee for each month of service that has started since signup beyond the first two. On the Listed plan, which has no website, the 30 days start at signup and everything you have paid is refunded. If you cancel under the guarantee, the website and our work product remain the property of SiteHike, and nothing further is owed by either side. The guarantee can be used once.
On completion of 12 monthly payments, or at the end of the 12 prepaid months if you prepaid the year, the website is yours outright. Until then the website itself remains the property of SiteHike. Hosting is provided by Webflow and billed directly to you. SiteHike does not retain ownership of your domain, your content, or your Google Business Profile at any point.
You agree to provide the access, materials and approvals reasonably required for us to perform the services, and you confirm that any content you supply is yours to use.
Search rankings and advertising performance depend on factors outside our control, including changes to search engine algorithms and competitor activity. We do not guarantee specific rankings, traffic volumes, or revenue outcomes.
After the initial 12 month term, either party may end the engagement with 30 days written notice. If an engagement ends during the initial term, after the guarantee window, nothing further is owed, but the website remains the property of SiteHike and comes offline. If you prepaid the year, an early cancellation takes effect at the end of the prepaid year. Your domain, your content, and your Google Business Profile stay yours.
The monthly fee covers our work. It does not cover money paid to other companies. Webflow hosting is $300 a year and is billed to you directly. If we run ads for you, the advertising budget is paid by you to Google or whichever platform it runs on, and is separate from the fee for managing it. Paid stock photography, a premium tool or any other third party cost we agree to use on your site is billed at what it costs us, and we will tell you before anything gets added.
Plans are billed in advance. If a payment fails we will let you know and try it again. If an account stays unpaid, work pauses until it is brought current, and a site still inside its initial term may be taken offline while the account is in arrears. We will always try to reach you by phone before taking either step.
Where your plan includes CRM and messaging, texts and emails go out in your business name and you are the sender. That means you are responsible for having the consent you need before contacting a customer, for honoring opt outs, and for what the messages say. We build the system, keep it running, and will tell you if something looks like it could put you at risk, but the consent has to be yours.
Content you give us stays yours. The website becomes yours at the end of the initial term, as set out above. What stays ours is the general material we bring to every build: internal tooling, processes and the underlying components we reuse across clients. Unless you tell us otherwise, we may show the finished site in our portfolio and describe the work we did on it.
We do the work with reasonable care and skill. What we cannot carry is responsibility for lost profit, lost business or knock on losses, and our total liability for all claims combined is limited to the fees you paid us in the three months before the event that gave rise to the claim. Nothing here is intended to exclude anything the law does not allow us to exclude.
These terms are governed by the law of the State of New Jersey, and any dispute arising out of them goes to the courts of that state.
If these terms change we will update this page. Where a change matters to an engagement that is already running, we will tell you directly rather than leave you to notice it.
Questions about these terms can be sent through the contact page.
Last updated October 26, 2026. This page is a plain language summary. If you have signed a SiteHike service agreement, that agreement controls wherever the two differ.