‍Last updated: September 8, 2025

Thank you for using SiteHike. By accessing or using our websites, products, or services, you agree to these Terms of Service. By clicking “I agree” or continuing to use the services, you accept these terms. If you do not agree, do not use our services.

1. Who we are

SiteHike LLC provides website and marketing services for real estate professionals. Contact us at support@sitehike.com or through our Contact page.

Postal address: 68 Malcolm Rd., Mahwah, NJ 07430

2. Eligibility

You must be at least 18 years old and able to enter a binding contract to use our services. If you are using the services on behalf of a company, you represent that you have authority to bind that company and that company accepts these terms.

3. Account registration and security

You agree to provide accurate and complete information and to keep it updated. You are responsible for all activity under your account. Keep your credentials secure. Notify us promptly of any unauthorized use.

4. Your use of the services

You may use the services only for lawful purposes and in accordance with these terms. Do not:

• violate law or the rights of others
• upload or transmit malware or harmful code
• attempt to gain unauthorized access or test the vulnerability of our systems
• interfere with or disrupt the services or networks
• use automated means to access or scrape the services except as allowed by a written agreement

We may monitor use for security, compliance, and quality and may suspend or terminate access that violates these terms.

5. Orders, subscriptions, and trials

Some services are offered on a subscription basis. If you sign up for a subscription, it will renew automatically at the end of each term unless you cancel before renewal. We will disclose pricing, term length, and renewal details during checkout. Free trials convert to paid plans at the end of the trial unless you cancel before conversion.

You can cancel at any time, but charges already incurred are nonrefundable unless required by law or stated otherwise in an order form or service agreement.

We may change prices or features with notice for the next billing period. If you do not agree to changes, you may cancel before they take effect.

6. Fees, billing, and taxes

You authorize us and our payment processors to charge your payment method for all fees due. You are responsible for applicable taxes and government charges. Late amounts may accrue interest at 1.5 percent per month or the highest rate allowed by law, whichever is lower, plus collection costs.

We process payments through third party providers. We do not store full credit card numbers on our systems.

7. Intellectual property and license to you

The services and all content we provide are owned by SiteHike or our licensors and are protected by copyright, trademark, and other laws. We grant you a limited, nonexclusive, nontransferable, revocable license to access and use the services for your internal business purposes, subject to these terms and any order form or service agreement.

You may not copy, modify, distribute, reverse engineer, or create derivative works from the services except as allowed by law or by our written permission.

8. Your content and license to us

You retain ownership of content you submit to the services. You grant SiteHike a nonexclusive, worldwide, royalty free license to host, reproduce, display, perform, and modify your content as needed to provide and improve the services and as otherwise described in our Privacy Policy. You represent that you have necessary rights to submit the content and that it does not violate law or the rights of others.

If we create deliverables for you, ownership will be as stated in your order form or service agreement. Unless otherwise agreed in writing, we grant you a license to use deliverables for your business and we may reuse general know how, templates, and tools developed while providing services.

9. Feedback

If you send us ideas or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty free license to use them without restriction or compensation.

10. Third party services and links

The services may link to or integrate with third party products or websites. We do not control and are not responsible for those third parties. Your use of third party services is governed by their terms and policies.

11. Real estate and IDX responsibilities

If you use IDX or MLS integrations, you are responsible for compliance with your MLS, broker, association, and applicable laws. You must maintain required disclosures and attribution. Data accuracy is provided by the MLS or data provider and is not guaranteed by SiteHike.

We do not provide legal, brokerage, or financial advice. Content on our sites and deliverables is for informational purposes only.

12. Confidentiality

Each party may receive confidential information from the other. The receiving party will protect it with reasonable care and use it only to perform under these terms. These obligations do not apply to information that is public, already known, independently developed, or rightfully received from another source without duty of confidentiality.

13. Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the services, you consent to our processing of personal information as described there.

14. Security

We use reasonable safeguards to protect the services. No method is perfectly secure. You are responsible for maintaining appropriate safeguards for your systems and data.

15. Availability and modifications

We may update, suspend, or discontinue features or the services at any time. If a change materially reduces core functionality of a paid subscription, you may cancel and request a prorated refund of prepaid fees for the unused portion of the term.

16. Disclaimers

The services are provided as is and as available. To the fullest extent allowed by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and noninfringement. We do not warrant uninterrupted, secure, or error free operation.

17. Limitation of liability

To the fullest extent allowed by law, SiteHike and our affiliates and suppliers are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenues, data, or business, even if we knew they were possible.

Our total liability for all claims related to the services is limited to the amount you paid to SiteHike for the services in the 12 months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

18. Indemnification

You will defend, indemnify, and hold harmless SiteHike and our affiliates, officers, directors, employees, and agents from and against claims, damages, losses, and costs arising out of or related to your content or your use of the services in violation of these terms or law.

19. DMCA and copyright complaints

If you believe content on the services infringes your copyright, send a notice with the information required by 17 U.S.C. 512 to our copyright agent at support@sitehike.com or to our postal address. We may remove or disable access to the content and, where appropriate, terminate repeat infringers.

Designated agent: Eric Koenig, SiteHike LLC, 68 Malcolm Rd., Mahwah, NJ 07430, email: support@sitehike.com, phone: [insert phone number]

20. Governing law

These terms are governed by the laws of the State of New Jersey, without regard to conflict of law rules.

21. Dispute resolution and arbitration

Before filing a claim, both parties agree to try to resolve the dispute informally for 30 days.

If not resolved, any dispute arising out of or relating to these terms or the services will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will take place in Bergen County, New Jersey, or by videoconference if in person attendance is not reasonably practicable. Judgment on the award may be entered in any court with jurisdiction.

Class actions and jury trials are not allowed. Disputes must be brought in an individual capacity and not as a plaintiff or class member in any class or representative proceeding.

Either party may bring an individual claim in small claims court in Bergen County, New Jersey.

You may opt out of arbitration within 30 days of first accepting these terms by sending a written notice to support@sitehike.com with subject Opt out of arbitration. If you opt out, the exclusive venue for disputes will be the state and federal courts in Bergen County, New Jersey and both parties consent to personal jurisdiction there.

Either party may seek temporary or preliminary relief in court to protect rights before arbitration.

22. Export and trade controls

You must comply with all applicable export, reexport, and sanctions laws and regulations. You may not use the services if you are located in an embargoed country or are on a government denied party list.

23. Termination

You may stop using the services at any time. We may suspend or terminate your access if you breach these terms, create risk or legal exposure for us, or for any reason with notice as required by law. Upon termination, your license ends and you must stop using the services. Sections that by their nature should survive will survive.

24. Changes to these terms

We may update these terms from time to time. Changes take effect when posted. If a change is material, we will provide reasonable notice. Your continued use after changes take effect means you accept the updated terms.

25. Miscellaneous

Entire agreement. These terms together with any order form or service agreement are the entire agreement and supersede prior discussions.

Assignment. You may not assign these terms without our consent. We may assign to an affiliate or in connection with a merger, sale, or reorganization.

Severability. If a provision is unenforceable, the rest remains in effect.

No waiver. Failure to enforce a provision is not a waiver.

Notices. We may send notices to the email associated with your account or by posting to the services. You may send notices to support@sitehike.com.

26. Version history

• v1.0 on September 8, 2025 initial publication