When nobody calls back, the customer moves on to the next company. Missed call text back comes with every plan, and the automatic quote follow up comes with the Booked plan.
HighLevel has a long list of features. These are the ones that matter most when you're running crews and can't check a screen until the end of the day.
If you can't pick up, the caller gets a text within seconds asking what they need. Most callers reply, and for many owners this one feature covers the cost of the whole system. The setup is explained in our guide to missed call text back.
Customers text the number on your truck and the message goes to one shared inbox. Everyone on the team can see it, so nothing gets missed when someone is off for the week.
The estimate you sent on Tuesday gets a follow up text on Thursday, and another one the week after. The system sends them on schedule, so nothing depends on you remembering.
The request goes out as soon as the job is marked complete, while the customer is still pleased with the work. A steady flow of new reviews is one of the biggest factors in local rankings that you control.
Every lead sits in a column: new, quoted, scheduled, won or lost. On a Monday morning you can see which jobs need a follow up without opening several apps.
Customers pick a time slot from your real availability, and the booking goes onto the calendar you already use. This removes the back and forth over voicemail.
Most contractors give up on software like this because they're handed an empty account and a login and left to figure it out.
We set up the pipeline stages, message templates, follow up timing and the mobile app to match how a contracting job moves from estimate to scheduled work.
Texts are sent from the business number your customers already know, so they're more likely to be read and answered.
When something needs changing, you text us and we make the change. You don't have to learn or manage the system yourself.
You only need to learn one inbox on your phone, and everything else runs in the background. If you can send a text message, you can use this.
Yes, there's a mobile app and that's where most owners live in it. Calls, texts, forms and bookings all land in the same place.
No. Missed call text back and the HighLevel inbox come with every plan. The automated quote follow up and pipelines come with the Booked plan at $697 a month. If you're on Visible or Ranked and want those added, tell us and we'll give you the number before you commit to anything.
We import it. If it's currently a spreadsheet, a notebook, or three years of contacts in your phone, we'll tell you what we can bring across and what will need retyping.
No. You see every template before it goes live and you can change or switch off any sequence at any time.
Yes. HighLevel sells direct, and if you'd rather run it yourself, this referral link gets you started and pays us a commission at no extra cost to you. What you pay us for is the setup and the ongoing management: writing the templates, registering the numbers, testing the sequences, and being the person you call when a text doesn't send.
Book a call and we'll go through how you follow up with leads today and show you what the system would change.
