It is lost twenty minutes later when nobody called back. HighLevel closes that gap automatically, and it is included on the Booked plan.
HighLevel does about forty things. These are the ones that matter when you are running crews and cannot look at a screen until seven at night.
If you cannot pick up, the caller gets a text within seconds asking what they need. Most of them reply. On its own, this one feature usually covers the cost of the whole system.
Customers text the number on the truck and it lands in one inbox, not on whichever phone happened to be nearby. Nothing gets lost when someone is off for the week.
The estimate you sent Tuesday gets chased Thursday, then again the week after. It happens whether or not you remember, which is the entire point.
The request goes out when the work is marked complete, while the customer is still happy about it. Steady reviews move local rankings more than almost anything else you control.
Every lead in a column: new, quoted, scheduled, won, lost. You can see what is worth chasing on a Monday morning without opening three apps.
Customers pick a slot that fits your actual availability, and it lands on the calendar you already use. No back and forth over voicemail.
The reason most contractors bounce off software like this is that they get handed an empty account and a login.
Pipeline stages, message templates, follow up timing and the mobile app, all set up around estimates and scheduled work rather than a generic sales funnel.
Texts come from the business number your customers already recognize, not an unfamiliar one that reads like spam.
When something needs changing, you text us and we change it. You are not the administrator of a system you did not ask to learn.
You have to learn one inbox on your phone. Everything else runs in the background. If you can use text messages you can use this.
Yes, there is a mobile app and that is where most owners live in it. Calls, texts, forms and bookings all land in the same place.
It is included in the Booked plan at $597 a month. If you are on Visible or Ranked and want it added, tell us and we will give you the number before you commit to anything.
We import it. If it is currently a spreadsheet, a notebook, or three years of contacts in your phone, we will tell you what we can bring across and what will need retyping.
No. You see every template before it goes live and you can change or switch off any sequence at any time.
Book a call and we will walk through your current follow up, or lack of it, and show you the difference.