More reviews, faster replies, higher trust.
Reviews decide two things. Whether you show up in the map pack at all, and whether the person looking at it calls you or the company listed underneath you.
The best time to ask is right after the job, while the driveway still looks new and the customer is happy. We automate the ask so it happens every single time instead of whenever someone remembers.
One text, one link, straight to the review box. No apps, no logins, no forms to fill in.
Every business gets one eventually. What matters is the reply. We draft responses that read like a person wrote them and that a future customer will find reassuring rather than defensive.
Only if it breaks Google's policies, and we will file that when it does. A review that is simply unflattering but real is not going anywhere, and any company promising to remove those is selling you something that does not work.
Reply to it, publicly and calmly, saying what happened and what you did. Homeowners read the response more carefully than the complaint. One good reply to a rough review sells better than an unbroken row of fives.
Asking is fine. Offering a discount or a gift in exchange is not, and gating the ask so only happy customers get the link is not either. We ask everyone, after every job, the same way.
There is no magic number. What moves local rankings is a steady flow, so a business collecting three a month usually beats one that got forty in 2023 and nothing since.
Most will not, and that is normal. A small percentage of every job list converts, which is exactly why the ask has to be automatic rather than something you remember to do.
Start with a free audit of your site, your Google listing, and your local rankings. No cost, no obligation.